WHOLESALE
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RETAIL
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An item is out of stock. Will you receive it again?
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An item is out of stock. Will you receive it again?
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We do not have back orders at the moment. However, if we recut a particular styles, it will be published again when it is available. No pre-orders.
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We do not have back orders at the moment. However, if we recut a particular styles, it will be published again when it is available. No pre-orders.
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Can I pick up my order?
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How can I track my order?
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Yes. Please, arrange pick up schedule by phone with one of our representatives. Order pickups available by appointment only.
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You may check your account for the tracking number, Invoice number, shipping charges, and details of what is inside the box.
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Do you accept international orders?
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How long does it take to ship the merchandise upon ordering?
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Absolutely. We will ship anywhere in the world where couriers ship.
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We usually ship the next day when payment information is received before 12:00 pm PST. However, during high volume of orders, it may take up to 2-3 business days.
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Do you charge sales tax?
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The invoice does not match the contents of the box! Help?
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No. We are a B2B and all of our customers have been verified with proper business and reseller documentation. However, if you sell to end consumer, you must check your local tax law to charge proper sales tax to your customers.
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If the merchandise is miscounted, contact us immediately to cross check inventory and resolve the issue.
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Do you sell broken packs?
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What is the minimum amount to order?
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Check our site for the Broken Pack Sale category for big discounts on broken packs. If it's not there, we do not have any at the moment.
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No minimum amount for the retail.
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How can I track my order?
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You may check your account for the tracking number, Invoice number, shipping charges, and details of what is inside the box.
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How long does it take to ship the merchandise upon ordering?
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We usually ship the next day when payment information is received before 12:00 pm PST. However, during high volume of orders, it may take up to 2-3 business days.
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May I use your online images?
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Absolutely! We actually encourage to use our images to promote your boutique and pre-sell before ordering from us. It's a win-win.
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The invoice does not match the contents of the box! Help?
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If the merchandise is miscounted, contact us immediately to cross check inventory and resolve the issue.
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What is the minimum amount to order?
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The minimum amount is currently $100 of the total order.
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